Last updated: 12/12/2025
Welcome to Energy Sports Hub. By accessing and using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
Order Acceptance: All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order.
Pricing: Prices are displayed in Kenyan Shillings (KES) and include applicable taxes unless otherwise stated. Prices are subject to change without notice.
Payment Methods: We accept M-Pesa, credit cards, debit cards, and bank transfers. Payment must be received before order processing.
Order Confirmation: You will receive an call/whatsapp confirmation once your order is placed and another when it ships.
Returns must be initiated within 48 hours of delivery. Please refer to our Returns Policy for complete details on eligibility, process, and refund timelines.
We strive to provide accurate product descriptions, images, and specifications. However, we do not guarantee that product descriptions or other content is error-free.
Manufacturer warranties apply where applicable. We are not responsible for manufacturer defects beyond our return policy period.
All content on this website, including text, graphics, logos, images, and software, is the property of Energy Sports Hub or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.
Energy Sports Hub shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products. Our total liability shall not exceed the amount you paid for the specific product or service.
These terms are governed by the laws of Kenya. Any disputes shall be resolved in the courts of Nairobi, Kenya.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.
At Energy Sports Hub, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
We DO NOT sell your personal information to third parties.
Your data is never sold or rented for marketing purposes.
We only share your information in the following circumstances:
We share your name, phone number, and delivery address with courier services to fulfill your orders. Examples include G4S,Speedaf, and other local couriers.
Payment information is securely processed by trusted third-party payment gateways (M-Pesa, Pesapal, etc.). We do not store complete payment card details. That's upto to the Payment Processor such as M-PESA
We may disclose information if required by law, court order, or government regulation, or to protect our rights and safety.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We implement industry-standard security measures to protect your information:
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We use cookies and similar technologies to:
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
You have the right to:
To exercise these rights, contact us at privacy@energysportshub.com
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for 7 years for accounting and tax purposes.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email.
If you have any questions about these Terms & Conditions or our Privacy Policy, please contact us:
Energy Sports Hub
Nairobi, Kenya